December 6, 2018

Ken Galloway Joins Royal Golf Club as General Manager

From day one, the Royal Golf Club has been focused on bringing the joy of golfing to people of all ability levels – from those just learning the game to those seeking an experience that will challenge their abilities. Because that was how and why Annika Sörenstam and Arnold Palmer designed this course.

With that central tenant in mind, the Royal Golf Club is excited to introduce Ken Galloway as the Royal Golf Club’s new General Manager.

After working for several prestigious private clubs, Galloway is ready to be a part of Royal Golf Club’s mission of expanding the accessibility of the game; something he says was a big part of his early conversations with the owners of the Royal Golf Club.

“When I was approached by the Ownership about this role, their emphasis on creating a high quality experience for all golfers of all ages and abilities immediately stood out,” says Galloway.

“What got me most excited about the Royal Golf Club was the connection between Annika Sörenstam and Arnold Palmer,” says Galloway, “They are two legends who represent such different parts of the game’s legacy.”

Galloway brings career experience from five different golf clubs in Minnesota to the Royal Golf Club. He began his career at Dellwood Hills as clubhouse manager and executive chef. Since then, he has also served as club manager at Edina Country Club; general manager at Wayzata Country Club; general manager at Dellwood Hills GC; and most recently, as general manager for the White Bear Yacht Club.

Over the course of his 34-year career in golf club management, Galloway has made it a point to continuously study best practices within the industry. Originally trained as a chef, Galloway found his interest leaned toward club management. He has studied club management at Georgia State, Michigan State and California State Polytechnic. In addition, he is a member of the Club Managers Association of America.

When looking at ways the game can become more accessible to younger golfers, two major factors stand out to Galloway.

“Trends that I’m not happy with in the game of golf are course length and rising rates. Private clubs tend to emphasize longer and more expensive courses over anything else,” says Galloway.

“In contrast, the Royal Golf Club has five sets of tees that allow golfers of a wide variety of skill to play, the course is affordable and stacks up against any course in the state – both public and private. I found that very attractive. It’s a story we need to share with everyone we can.”

With both a fabulous driving range, practice center and putting greens that are all brand new, the Royal Golf Club has positioned itself as a place welcoming to anyone who wants to improve their game.

To better meet busy golfers on their terms, the Royal Golf Club also offers 4-hole and 13-hole green fees. And of course, Galloway can’t help but give a nod to the Short Course, a six-hole par 3 course that is perfect for introducing the game to a younger audience.

Beyond golf, Galloway emphasizes the need to keep building connections between the Royal Golf Club and its home development, the Royal Club, as well as with the broader community in Lake Elmo.

“We need to make sure that we are drawing in people who want to be a part of what we are building,” says Galloway, “That requires looking at all aspects of the club and thinking about different ways that we can become a central meeting place for those throughout the community.”

Winter activities such as cross-country skiing or sledding on the hills of the course present a chance to connect the community to the course during a season traditionally not associated with golf in Minnesota. In addition, amenities such as fire pits and events such as a Santa Brunch foster connectivity throughout the year.

Arnie’s restaurant, notes Galloway, which produces excellent food and has built a steady business since its opening, offers another opportunity for the Royal Golf Club to build a loyal base of fans year round.

“I’m a hands on manager. I like to get involved with the staff and get to know them,” says Galloway. “That ultimately makes it easier to hire really good people and stay out of their way so they can do their jobs.”

“I find then when you create a positive experience for employees you turn that into a positive experience for your customers, that’s what I want to bring to the Royal Golf Club.”